Terms of service

Terms of Service

Effective Date: 4 July 2026

Welcome to OZNutrition (“we”, “our”, “us”). These Terms of Service govern your use of our website located at https://oznutrition.com.au and the purchase of products from our online store.

By accessing our website or placing an order, you agree to be bound by these Terms of Service.

1. Eligibility

You must be at least 18 years of age or have the consent of a parent or legal guardian to use this website and purchase our products.

2. Products

We strive to ensure all product descriptions, images, pricing and availability are accurate. However, we reserve the right to correct any errors or omissions and to modify or discontinue products without prior notice.

Product images are for illustration purposes only. Actual packaging may vary.

3. Nutritional Supplements

Our products are dietary supplements and are not intended to diagnose, treat, cure or prevent any disease.

Information provided on this website is for general informational purposes only and should not replace advice from a qualified healthcare professional.

Always consult your healthcare practitioner before using supplements if you are pregnant, breastfeeding, have a medical condition, take prescription medications, or are under 18 years of age.

4. Orders

All orders are subject to acceptance and availability.

We reserve the right to:

Refuse or cancel any order.
Limit quantities purchased.
Cancel orders due to pricing errors or suspected fraudulent activity.

If payment has already been processed, any cancelled order will be refunded.

5. Pricing and Payment

All prices are displayed in Australian Dollars (AUD) unless otherwise stated.

Payment must be received before orders are dispatched.

We reserve the right to change prices without prior notice.

6. Shipping

Delivery times are estimates only and are not guaranteed.

Risk in the goods passes to you upon delivery.

Please ensure your shipping address is accurate. We are not responsible for delays or losses caused by incorrect delivery information.

7. Returns and Refunds

Returns and refunds are governed by our Return & Refund Policy, available on our website.

Nothing in these Terms excludes your rights under the Australian Consumer Law.

8. Australian Consumer Law

Our goods come with guarantees that cannot be excluded under the Australian Consumer Law.

Where required by law, you are entitled to a repair, replacement or refund for products that fail to meet these guarantees.

9. Intellectual Property

All content on this website, including text, graphics, logos, product descriptions, images and designs, is owned by or licensed to OZNutrition and is protected by applicable intellectual property laws.

You may not reproduce, copy, distribute or exploit any content without our prior written permission.

10. Limitation of Liability

To the maximum extent permitted by law, OZNutrition is not liable for any indirect, incidental, consequential or special damages arising from the use of our website or products.

Our total liability for any claim relating to a product is limited to the purchase price paid for that product.

11. Accuracy of Information

We make reasonable efforts to ensure information on our website is accurate; however, we do not guarantee that all information is complete, current or error-free.